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FAQ

By providing this comprehensive FAQ, we aim to address all potential questions and ensure that you have a clear understanding of how to maximize your benefits with HighFxRebates. If you have any further inquiries, please do not hesitate to contact us.

Rebate Program FAQs

  • What is HighFxRebates?

    HighFxRebates is a reputable rebate and cashback program that PipRebate Ltd operates, a well-established company in the forex industry with a reliable track record since 2008. In August 2024, piprebate.com underwent a rebranding process and changed to highfxrebates.com (HFR). This rebranding aimed to reflect the program's focus and offerings better.

  • What is our mission at HighFxRebates?

    At HighFxRebates, we endeavour to provide traders with the opportunity to earn rebates on their trades. This effectively reduces their overall trading costs and enhances their potential profitability. Our program is designed to support traders in optimizing their trading strategies while also providing them with an additional source of potential income through rebates. With a firm focus on transparency and reliability, HighFxRebates stands as a trusted partner for traders seeking to maximize their trading efficiency and profitability in the forex market. Read more about HFR's mission and vision on "About us."

  • What are Rebates and Cashback?

    Rebates and cashback programs in the trading industry are incentives to encourage traders. These programs refund a portion of the trading costs, such as spreads or commissions, back to the trader. Rebates/cashback are usually given as a certain amount per lot traded and can be a percentage of the trading costs.

  • How does the rebate program work?

    Our rebate program allows you to receive a portion of the spread or commission that you pay to your broker on each trade. These rebates are credited to your account and can be withdrawn or used for further trading.

  • What are Round Turn Lot traded (rtl), Lot, and pip?

    Lot: A lot is a standard unit of measurement in trading, often representing 100,000 units of the base currency in forex trading.

     

    Round Turn Lot Traded (rtl): refers to a complete trade cycle of one lot, which includes both the opening (buying) and closing (selling) of a trade position. For example, 7.2 USD per round turn lot traded means that for every round turn trade of one lot you execute, you will receive a rebate of $7.20. This amount is credited back to your trading account or your HFR account.

     

    Pip: is the smallest price move in a currency pair in the forex market, usually equivalent to 0.0001 for most currency pairs. Another example is; when a rebate is described as 0.9 pips per round turn lot traded, it means that for every complete trading cycle (both the opening and closing of a trade) involving one full lot, you will receive a rebate equivalent to 0.9 pips.

  • Who is eligible for the rebate program?

    All traders who sign up through HighFxRebates and trade with our partner brokers are eligible for the rebate program.

  • How do I sign up for the rebate program?

    To sign up, visit our website, create an account, and add your trading account with our partner brokers through the provided instructions.

  • Are there any restrictions on the types of trades that qualify for rebates?

    No, typically there are no restrictions on the types of trades that qualify for rebates except when the partner broker sets up certain conditions. In these cases, you can find those conditions on the broker page at HFR.

  • How are rebates calculated?

    Rebates are calculated based on the volume of trades you execute. The exact rebate amount depends on the broker and the type of account you have.

  • When will I receive my rebates?

    Rebates are typically credited directly to your trading account or your HFR account on a daily, weekly, or monthly basis, depending on the broker's policies.

  • Will earning rebates affect my trading conditions?

    No, earning rebates through HighFxRebates does not change any of your trading conditions. This is a significant advantage over some of our competitors who might alter trading conditions.

  • Are there any fees for participating in the rebate program?

    No, there are no fees to participate in the HighFxRebates program.

  • Can I participate in other promotions along with the rebate program?

    Yes, you can take part in other broker promotions and bonuses while also participating in the rebate program, unless the broker prohibits it. However, it's important to thoroughly read the terms and conditions of any promotions provided by the broker on their website before participating in any promotions and bonuses offered by the broker.

  • Is there a minimum trading volume required to earn rebates?

    No, typically there is no minimum trading volume required unless the broker defines it.

  • How do I track my rebates?

    You can track your rebates through your HighFxRebates account dashboard, where all transactions and rebate earnings are detailed.

  • How do I withdraw my rebates?

    If your rebates are paid directly to your trading account, you should check the withdrawal options offered by that broker and request a withdrawal from your trading account.

    If your rebates are paid to your HFR account, you can withdraw your rebates by requesting a payout through your HighFxRebates account. We currently provide Skrill, WebMoney, Perfect Money, and Bitcoin payment options. Read FAQ Payment if you have more queries.

  • What brokers are partnered with HighFxRebates?

    We partner with a wide range of reputable brokers. You can find a full list of our partner brokers HERE.

  • How can I contact HighFxRebates for support?

    For any questions or support, you can contact us via telegram or email at [email protected]. We get back to you ASAP.

  • Do I need to verify my identity to receive rebates?

    No, you only need an email address to register for HFR. Read more about our Privacy Policy.

  • Are my details safe with HighFxRebates?

    Yes, we prioritize the security and privacy of our users. Your details are securely stored and protected with advanced encryption technologies.

  • Can I add multiple trading accounts to my HighFxRebates account?

    Yes, you can add multiple trading accounts from different brokers to your HighFxRebates account and earn rebates from all of them.

  • How long does confirming my trading account to HighFxRebates take?

    Please keep in mind the following information:

    Reviewing your trading account typically takes about 72 hours to complete. Contact the broker to ensure your account is properly linked to our partnership. We kindly ask for your understanding and patience if this process takes longer than expected. Once your account is confirmed, from that time, by making trades, you can start earning rebates immediately.

    Please note that you won't be able to earn rebates until your account is confirmed.

Payment FAQs

  • How are rebates paid to me?

    The method of receiving rebates depends on the broker. If it is the direct rebate option, your rebates will be paid directly into your trading account. However, if it is the HFR rebate option, the rebates will be paid into your HFR account.

  • What payment options are available for the withdrawal of my rebates?

    For rebates paid to your trading account, it depends on your broker and what payments the broker supports. But for rebates paid to your HFR account, we currently support Skrill, PayPal, Perfect Money, and Bitcoin as payment options for withdrawing your paid rebates.

  • Can I withdraw my rebates in Bitcoin?

    Yes, Bitcoin is one of the payment options available. Add Bitcoin payment in the Payment Options section on your dashboard, enter your Bitcoin wallet address then click add. After that, go to the withdrawals and click on the withdrawal button, choose Bitcoin Payment, enter the amount and confirm it.

  • Are there any fees for withdrawing my rebates?

    Withdrawal fees may vary depending on the payment method you choose. Please refer to the Payment Options section in your HighFxRebates account for detailed information on any applicable fees.

  • How long does it take to process a withdrawal request?

    Withdrawal processing times can vary based on the chosen payment method. Generally, Skrill, WebMoney, and Perfect Money withdrawals are processed within 1-3 business days. Bitcoin withdrawals may take longer due to blockchain confirmation times.

  • Is there a minimum withdrawal amount?

    Yes, there may be a minimum withdrawal amount for each payment method. Please check the withdrawal section in your HighFxRebates account for specific minimum withdrawal requirements.

  • Can I change my payment method after submitting a withdrawal request?

    Once a withdrawal request is submitted, it cannot be changed. Please ensure you select the correct payment method before confirming your withdrawal request.

  • What should I do if I encounter issues with my withdrawal?

    If you encounter any issues with your withdrawal, please reach out to our support team via email or telegram. Provide them with your account details and the specifics of the issue, and they will assist you as best as they can. Read the Terms of Use.

  • Are there any limits on the amount I can withdraw?

    There may be limits on the maximum amount you can withdraw per transaction or within a specific period. Please refer to the withdrawal section in your HighFxRebates account for detailed information on withdrawal limits.

  • What currencies are supported for withdrawals?

    The currencies supported for withdrawals depend on the payment method. Please check the specific payment method details in the withdrawal section of your HighFxRebates account.

  • How can I check the status of my withdrawal request?

    You can check the status of your withdrawal request by logging in to your HighFxRebates account and navigating to the withdrawal section. Here you can find the reports and history of your transactions.